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语言对于保安人员的重要性

来源:http://www.cqzhongtebao.com  发布时间:2018-07-05
说话文明,通常是指说话要干净、庄重,没有粗俗不健康的习惯。和低他人的词语,用语文雅通俗。说话用语要恰当,保安队员要根据不同的服务对象、不同的环境。
Speaking civilization usually refers to speaking in a clean, dignified way, without vulgar and unhealthy habits. And the words of low others, the language is elegant and popular. Speaking words should be appropriate, security guards should be based on different service objects and different environments.
明了"良言一句三冬暖,恶语伤人六月寒"的道理。保安服务工作是与人打交道的工作,此项工作把话说好是非常重要的。
It is clear that "three words of warm winter, bad words hurt the cold of June". Security service is the work of dealing with people. It is very important to speak well.
重庆保安公司,重庆保安服务公司
语言这种"形态"是源于心,启于唇的,它是人类彼此间用来表达思想,交流感情的一种特殊的实际工具,是人与人之间相互联系的纽带与桥梁。
The form of language is derived from the heart and lips. It is a special practical tool for the human beings to express their thoughts and communicate with each other. It is a link and bridge between people and people.
保安服务工作对语言表达的要求,是高于其它职业的,这是保安服务工作特点,所决定的对象(即是主人又是客人,保安队员的每一句话都能给对方以一定的感受,产生一定的效果。尽管我们的商场的环境、设备、建筑物如何先进,能于保安队员的素质差,或者说语言生冷。使客户在心里上产生反差,望而深思,由此产生了对我们服务的不满,恶至抵触,我们就难以得到他们的理解,支持与配合,自然就会影响我们工作的开展。
The requirements for the language expression in the security service work are higher than those of other professions. This is the characteristic of the security service. The object (that is, the host and the guest, each sentence of the security team) can give each other a certain sense of effect and produce certain effects. In spite of the advanced environment, equipment and buildings in our shopping malls, the quality of the security guards is poor or the language is cold. In the heart of customers to create a contrast, look at the deep thought, resulting in the dissatisfaction of our service, the evil to conflict, we can not get their understanding, support and cooperation, naturally will affect the development of our work.
相反我们的语言亲切,工作热情,认真负责了,能够动之以情,处之以理,能够以礼吸人,以礼待人,得礼也让人,使商户客户处处感到我们是在为他们服务,向他们留下美好的印象,从而得到他们的理解,支持与配合我们的工作,得到顺利开展,这就说明,语言在整个保安服务工作中起着非同不可的作用。
On the contrary, our language is kind, enthusiastic and conscientious. It is able to attract people, treat people with courtesy, treat people with courtesy, and give people a gift, so that business customers feel that we are serving them, leaving a good impression on them, so as to get their understanding, support and cooperate with us Work has been carried out smoothly, which shows that language plays an indispensable role in the whole security service.

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